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About Ashdown Medical Group
Ashdown Medical Group (Downham Family Medical Practice and Burnt Ash Surgery) is a General Practice Partnership open to all patients residing within our catchment area.
Ashdown Medical Group, formed from the merger of Downham Family Medical Practice and Burnt Ash Surgery, is located within Downham Health and Leisure Centre, Moorside Road, Bromley, Kent BR1 5EP and Lee Health Centre, 2 Handen Road, London SE12 8NP.
The premises are accessible for all. The surgeries have assisted access for wheelchair users and patients with impaired physical ability. The surgeries also have dedicated parking spaces located in the health centre car parks, for patients travelling by vehicle. Parking is also available on the roads.
Our Mission
Our mission is to work in partnership with the community to put their healthcare first; to make healthcare better together. Our mantra is ‘A healthier you, a healthier community’.
Our Vision
Our Vision is to work in collaboration with both our patients and patient forum to improve the health of the community we serve. Together, we strive to provide an exceptional and consistent level of enhanced primary care, aligned with the local and national governance, guidance, and regulations.
Our Aims and Objectives
- We aim to provide the highest quality service to all of our patients, within a safe and confidential environment.
- We aim to assist all patients in making decisions regarding their care in any way that we can. We prioritise every individual’s understanding about the care they receive and therefore provide an encouraging environment for patients to express their needs as well as remaining transparent about the service of care we can offer to them.
- We are committed to promoting health and wellbeing amongst our patients, to assist our work in preventing disease.
- We aim to always treat patients with courtesy and respect, regardless of their ethnic origin, religious beliefs, personal attributes, or the nature of their health condition.
- We aim to work with other healthcare professionals where appropriate, to tackle the causes of, and provide treatment for, ill health. Our GP’s are also involved in the education and training of doctors, practice staff and other healthcare professionals.
- We are committed to continually improving the level of patient care we provide by offering all individuals the opportunity to give feedback on our services, through the patient forum.
- It is our goal to ensure that all members of the team have the necessary skills and training to competently perform their duties.
- We aim to ensure all members of staff are kept safe by providing them with necessary support and protecting them from abuse.
- We aim to provide an environment for patients and staff that is safe and friendly.
- We strive to operate on a financially sound basis.